Dear Old Navy –
You used to be my favorite store. You let me get fun fashions at affordable prices, and had nice, basic stuff that I could build both a work and a “play” wardrobe with.
But then, Old Navy decided that they no longer wanted fat people in their stores, and went “exclusively online” with women’s plus size fashions. That meant that I could no longer go shop at my favorite store and instead had to buy from the website if I wanted something. I don’t like doing that – not only are your sizes a bit off so that I like to see how the clothes fit on me, but I am a “browsing” shopper – I don’t usually come into a store with a fixed idea of what I want. I liked being able to go into Old Navy and find cool stuff that I wouldn’t have looked at on the website.
Now Old Navy won’t take returns at the store from the “exclusively online” women’s collection. When I do order something online (which iI don’t like doing) and it doesn’t work out (which often it doesn’t), I can’t even go to the store to return it and browse for other ideas- I have to make a whole separate trip to the post office (which somewhat negates the negligible “convenience” of shopping online to begin with).
I hear you loud and clear, Old Navy. You don’t want teh fatties in your store. Our money isn’t as good as anyone else’s. We’re not worth looking pretty and having fun, affordable options.
You now have one less fattie to deal with.
Are you pissed too? Write to Old Navy at firstname.lastname@example.org